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Meet Our Staff
Travis Potter General Manager My name is Travis Potter and I am proud to be the General Manager for Gorman McCracken Volkswagen. I have been with Volkswagen for eight years now and have called Gorman McCracken my home for a year. As an East Texas native, I know the importance of maintaining exceptional customer service to our customers. It is very important to me that our customers leave the dealership feeling that they received the best service available in the industry and that their buying experience was positive and stress free. It is my responsibility to make sure that our sales, service, finance and management teams go above and beyond your expectations when you come to Gorman McCracken to make your next vehicle purchase so if you have any questions or concerns please feel free to contact me directly. I would like to invite you out to tour our facility and meet our staff so feel free to contact me to set up an appointment. Thank you in advance for shopping at Gorman McCracken. Sincerely, Travis Potter | Matt Hammers Finance Manager Hi I am Matt Hammers, the Finance Manager at Gorman McCracken VW. I have been in the car business for nine years and made Gorman my home a little over a year ago. The one thing I have learned over the past nine years is that financing a vehicle can be one of the most stressful steps in the car buying process and it is my job to make sure this does not happen at our dealership. It is my mission to make sure that each and every customer leaves the dealership feeling as if they made the right decision in their vehicle purchase. If you have any finance questions that you might want answered before your visit please feel free to email me at matt@longviewvw.com. Thank You Matt Hammers | Ted Shoquist New Car Manager Hi, my name is Ted Shoquist and I am the New Car Manager at Gorman McCracken VW. I have been in the car business for six years and was lucky enough a year ago to be given this position at Gorman McCracken. I enjoy every aspect of my position but absolutely love the opportunity to meet and exceed the expectations of my customers. I believe that with the competition in the car business it is very important that you go above and beyond to meet the needs of the public. That is what we strive for at Gorman McCracken. I would like to invite you out to meet me and allow me the opportunity to assist with your new car purchase. If you should have any questions please feel free to call or email me at tshoquist@longviewvw.com. Thank You Ted Shoquist |
King Internet Sales Manager/ Special Finance Manager My name is Reggie King and I am one of the Internet Sales Managers as well as a Finance Manager at Gorman McCracken VW. My specialty is assisting those customers that have had credit problems in the past or do not have much credit history. I have been in the car business for 10 years and have lived in the Longview area for seven years. I have a beautiful wife and three wonderful children. I have a Bachelors degree from Stephen F Austin University and am an East Texas Native. Please feel free to call me with any questions or email me at rking@longviewvw.com. Thank You Reggie King | Todd McGuire Service and Parts Director My name is Todd McGuire and I am the Parts/Service Manager for Gorman McCracken Mazda. My primary goal as the service and parts director is to make sure that your needs are met above and beyond your expectations. As an employee of Gorman McCracken for 17 years I have come to know what it takes to make sure the customer is completely satisfied. On my free time when I am not working hard for Gorman McCracken Mazda, I enjoy spending time with my wife and two children. I would like to invite you to come out to Gorman McCracken and tour our service department and meet our staff. Thank you for your business and if you have any service or parts needs feel free to email me at tmcguire@longviewvw.com. Thank You Todd McGuire | |
Chris Callaway Assistant Parts Manager Hi, I am Chris Callaway and I am the Assistant Parts Manager at Gorman McCracken VW/Mazda. I have five years in automotive parts experience and have worked at Gorman McCracken VW/Mazda for three of those years. It is my goal as the Assistant Parts Manager to make sure you get the right part the first time in a timely manner. When not working, you will find me watching movies with my family. If you are in need of a part for your Volkswagen or Mazda please feel free to call or email me at ccallaway@longviewvw.com. | Johnny Crum Service Drive Manager My name is Johnny Crum and I am the Service Drive Manager at Gorman McCracken Volkswagen and Mazda. I have been in the Automotive Service industry since 1998 and was happy to find my home here in 2009. I feel it is very important to constantly improve your skills and certifications and since I have been at Gorman McCracken I have reached the Master Level Certification as well as qualified in the top sixty service consultants for Volkswagen in 2010. In my time away from work I enjoy spending time with my wife and son. I enjoy playing Golf as well as bowling. I would like to personally invite you to come see me for all your automotive service needs. Thank You. | Chris Williams Service Drive Consultant Hello, my name is Chris Williams and I am a Service Drive Consultant at Gorman Mccracken VW/Mazda. After finding out my lack of interest in college I was fortunate enough to find an interest in Accelerating Customer Service. I have worked in the automotive industry for nine years and was awarded Master Status from Volkswagen in 2009. I take great pride in making you feel welcome and making you part of the Gorman McCracken Family. I have been married for six years and am the proud parent of two children. When not working hard on your service needs you can find me playing baseball in the front yard or going to the beach. I play baseball on a league in Tyler and enjoy fishing, camping, bowling and watching sports. Please feel free to contact me with any questions or concerns you may have in regards to service of your vehicle. |
 | Sales Team The Gorman McCracken Professional Sales Team- We are the Gorman McCracken Volkswagen Sales Team. With over 50 years of combined automotive experience we have the knowledge necessary to make sure your auto buying experience is nothing but positive before, during and after the sale. Our sales team comes from all walks and contains United States Military Veterans, College Graduates, as well as those who have spent their entire professional career serving the automotive needs of the community. It is our mission to exceed all expectations of our customers and we would love for you to come out and meet our sales team. |